Privacy Policy

Last updated: December 2025

ContainerX (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard any information you provide when using our website and services.

1. Information We Collect

We may collect the following information when you interact with our website or contact us:

Name, email address, phone number, and company details
Information you provide in enquiries, quotes, or service requests
Technical information, such as IP address, browser type, and device details, collected automatically via cookies

2. How We Use Your Information

We use your personal data to:

Respond to enquiries and provide our services
Process bookings and requests efficiently
Improve our website and services
Comply with legal obligations

We will never sell or share your personal information with third parties for marketing purposes.

3. Legal Basis for Processing

We process your personal data in accordance with UK GDPR, based on one or more of the following:

Your consent
Performance of a contract
Legitimate interests in providing and improving our services
Compliance with legal obligations

4. Data Sharing

We may share your data with trusted third parties only when necessary for service delivery, including:

Logistics partners or subcontractors supporting our operations
IT and website service providers
Legal or regulatory authorities, if required

5. Data Retention

We retain your personal data only for as long as necessary to provide services, fulfil legal obligations, or resolve disputes. Once no longer needed, data is securely deleted or anonymised.

6. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data
Object to processing or request restrictions
Withdraw consent at any time, where applicable

To exercise any of these rights, please contact us at: bookings@containerx.uk

7. Cookies

Our website may use cookies to improve user experience and analyse site traffic. You can manage cookie preferences via your browser settings.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date.

10. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your data, please contact:

Email: bookings@containerx.uk
Address: Unit 44, Middlemore Industrial Estate, Middlemore Road, Smethwick B66 2EA